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How piton78 Handles Your Personal Information

This Privacy Policy covers every piece of information you share with us — from your account registration details to the wallet data connected to your DANA, OVO, or GoPay transactions.

Account data protectionDANA, OVO, GoPay wallet privacyCookie controlsData retention policyYour right to request changes
piton78 How piton78 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, these are the direct paths to our support team. We aim to respond to all privacy-related requests as quickly as our review process allows.

Live Chat Reach our account team directly through the live chat window on any page. Raise your privacy question and we will connect you to the right team member.
Email Support Send your data request or privacy concern to our dedicated support email. Include your registered account name so we can locate your records without delay.
Account Help Centre Log in to your account and open the Help section. From there you can submit a privacy request that is tied directly to your account profile.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Our data handling practices are built around four principles: collect only what is necessary, store it securely, keep it for as long as required, and make it easy for you to request changes. These are not just internal guidelines — they shape how every part of the platform interacts with your account information, including your linked payment wallets.

Encryption on Every Transaction

All data exchanged between your device and our servers — including DANA, OVO and GoPay payment references — is encrypted in transit so third parties cannot intercept it.

Cookie Controls in Your Hands

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences through your browser settings at any time.

Defined Data Retention Windows

Account and transaction records are kept for the period our procedures require, then deleted or anonymised. We do not hold personal data beyond what is needed for account support and fraud checks.

Your Right to Access and Correct

You can ask us to show you what data we hold, correct inaccuracies, or close your account. Submit requests through live chat or email, and we will process them through our standard review steps.

Questions About Your Data and Rights

These are the questions we hear most often about how we handle account and payment data. If yours is not here, the support channels above connect you to the right team.

We collect your name, email address, phone number and date of birth at registration. When you link a payment method, the wallet reference for DANA, OVO or GoPay is also stored against your account.

We share data only with service providers who help us operate the platform — payment processors for DANA, OVO and GoPay transactions, and fraud-prevention tools. We do not sell your personal data.

Records are retained for as long as your account is active and for the period our procedures require after closure. After that window, data is deleted or anonymised according to our retention schedule.

Submit a request through live chat or email support with your registered account name. Our team will process it through our standard review steps and respond as quickly as the review allows.

Yes. You can request account closure and data deletion through our support channels. Some records may need to be retained for the period required by our operating procedures before full deletion.

We use session cookies to maintain your login and analytics cookies to improve the platform. You can manage or disable cookies through your browser settings; doing so may affect certain account features.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.